Shipping and Returns
SHIPPING A FIREARM – FFLs AND TRANSFER OF OWNERSHIP
Calico Light Weapon Systems Inc. will transfer ownership of any firearm ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you (unless you have an FFL).
At your request, Calico Light Weapon Systems Inc. will transfer your purchased firearm to a licensed gun dealer in your state.
- It is your responsibility to ensure that a firearm is legal to own in your state.
- It is your responsibility to complete all required paperwork when you pick up your purchase from your local dealer.
- It is your responsibility to contact the FFL dealer.
- Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase.
This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations. By purchasing a firearm from us you acknowledge that you may have to pay your dealer a fee for transferring the gun to you.
You the buyer are responsible for forwarding a copy of the FFL and all pertinent contact information to Calico Light Weapon Systems Inc. Our contact information is as follows:
Calico Light Weapon Systems Inc.
1090 Hemlock St.
Elgin, OR 97827
Phone: (541) 437-1031
Fax Number: (541) 437-1035
Email: help@calicolightweaponsystems.com
Our hours of operation are (Pacific Standard Time):
Monday – Friday:7:30am – 4:30pm PST
Saturday & Sunday: Closed
SHIPPING
Whenever possible, we will combine shipping for multiple small accessories on the same order. Shipping insurance is offered at a rate of $1 per $100 ordered item(s) value. Calico Light Weapon Systems Inc. is not responsible for uninsured items lost or damaged in transit by UPS, Fed-Ex or USPS. If you would like to review the total shipping charges for your order, click Checkout to preview the order. You can preview the order, including shipping charges, before you click to Confirm your order. The shipping and handling charge covers the cost of standard shipping. If you require expedited shipping, the shipping fees will be greater. You must contact us for a quote if you require expedited shipping. We do NOT ship to PO Boxes.
Firearms normally ship within 3-7 working days after we receive your payment and a copy of the Federal Firearms License. Non-firearm orders normally ship from 3 to 7 days after we receive your payment.
REPAIRS
When sending in a repair, please make sure you have included all your information: Name, Phone Number, Address, Email and a description of the problem. Make sure the firearm is not loaded and no live rounds are in the box when shipping. For standard repairs we charge $40.00 per hour labor plus parts and return shipping.
ALL REPAIRS MUST SHIP TO:
Calico Light Weapon Systems Inc.
ATTN: REPAIRS
1090 Hemlock St.
Elgin, OR 97827
WARRANTY REPAIRS
For all warranty repairs please call us at (541) 437-1031 to speak to one of our techs, they will provide you an RMA number to return the firearm for repair. please make sure you have included all your information: Name, Phone Number, Address, Email and a description of the problem. Make sure the firearm is not loaded and no live rounds are in the box when shipping.
ALL WARRANTY REPAIRS MUST SHIP TO:
Calico Light Weapon Systems Inc.
ATTN: REPAIRS
1090 Hemlock St.
Elgin, OR 97827
RETURNS
Returns are ONLY accepted for merchandise found defective immediately upon receipt. Calico Light Weapon Systems Inc. will provide YOUR CHOICE of a replacement item (pending availability) or refund less a restocking fee. You must obtain an RMA number from us before returning any defective items. If you do not obtain an RMA number for any item it will be Non Refundable/Non Exchangeable.
ALL RETURNS MUST SHIP TO:
Calico Light Weapon Systems Inc.
ATTN: RETURNS
1090 Hemlock St.
Elgin, OR 97827
VERY IMPORTANT – FIREARM RETURNS !! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired. Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items.